Terms and conditions

Please read the following terms carefully and keep a copy for your information.

We amend these Terms from time to time as set out in clause 8. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

These Terms were most recently updated on 01 July 2019.

About us

1.1 We operate the website www.razorsbydorco.co.uk. We are Dorco Europe Limited, a company registered in England and Wales under company number 07286576 with our registered office at Neville House, 55 Eden Street, Kingston Upon Thames, KT1 1BW. Our VAT number is165866172.

1.2 Contacting us if you are a consumer who purchased directly from www.razorsbydorco.co.uk before 01 July 2019:

(a) To cancel a Contract in accordance with your legal right to do so the process is set out in clause 9.4.

(b) If you wish to contact us for any other reason, including because you have any complaints, you can contact us by emailing us at [email protected]

(c) If we have to contact you or give you notice in writing, we will do so by email or by pre-paid post to the address you provide to us in your order.

1.3 Contacting us if you are a business. You may contact us emailing us at [email protected] If you wish to give us formal notice of any matter in accordance with these Terms, please see clause 17.3.

Our Products

2.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

2.2 The packaging of the Products may vary from that shown on images on our site.

Use of our site

Your use of our site is governed by our Terms of Website Use. Please take the time to read these, as they include important terms which apply to you.

Personal information

We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.

For consumer

This clause 15 only applies if you are a consumer who purchased from www.razorsbydorco.co.uk before 01 July 2019

15.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this Contract.

15.2 We only supply the Products to you for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

15.3 We do not in any way exclude or limit our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

(d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and

(e) defective products under the Consumer Protection Act 1987.

Business customer

This clause 6 only applies if you are a business.

6.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.

6.2 These Terms, our Terms of Website Use and Privacy Policy constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

6.3 You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or in our Terms of Website Use or Privacy Policy

6.4 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.

14. Our liability if you are a business

This clause 14 only applies if you are a business customer.

14.1 We only supply the Products for internal use by your business, and you agree not to use the Product for any resale purposes.

14.2 Nothing in these Terms limits or excludes our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

(d) defective products under the Consumer Protection Act 1987.

14.3 Subject to clause 14.2, we will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

(a) any loss of profits, sales, business, or revenue;

(b) loss or corruption of data, information or software;

(c) loss of business opportunity;

(d) loss of anticipated savings;

(e) loss of goodwill; or

(f) any indirect or consequential loss.

14.4 Subject to clause 14.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 125% of the price paid for the Products.

14.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

Contract between you and us

This clause 7 only applies if you are a consumer who purchased directly from www.razorsbydorco.co.uk before 01 July 2019.

7.1After you placed an order, you will have received an email from us acknowledging that we received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 7.2

7.2 We will have confirmed our acceptance to you by sending you an email to confirm that the Products were despatched (Despatch Confirmation). The Contract between us will have only been formed when we sent you the Despatch Confirmation unless informed otherwise.

7.3 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site as referred to in clause 12.5 or because of discretionary reasons, we will inform you of this by email and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged, as soon as possible.

8.1 We may amend these Terms from time to time. Please look at the top of this page to see when these Terms were last updated.

8.2 Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us.

8.3 We may also revise these Terms as they apply to your order from time to time to reflect changes in relevant laws and regulatory requirements.

8.4 If we revise these Terms as they apply to your order we will contact you to give you reasonable advance notice of the changes and you may cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel, you will have to return (at our cost) any unopened relevant Products you have already received and we will arrange a full refund of the price you have paid for those items, including any delivery charges. If we deliver future subscription orders to you, notwithstanding your opting to cancel future orders, we will arrange a full refund of any payment made by you for those items, including any delivery charges.

16. Events outside of our control

16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 16.2.

16.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

16.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(a) we will contact you as soon as reasonably possible to notify you; and

(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

16.4 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant unopened Products you have already received and we will refund the price you have paid, including any delivery charges.

17. Communication between us

17.1 When we refer, in these Terms, to "in writing", this will include email.

17.2 If you are a consumer you may contact us as described in clause 1.2.

17.3 If you are a business:

(a) Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or email.

(b) A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Working Day after posting or if sent by email, one Working Day after transmission.

(c) In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

(d) The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

Return and refund

This clause 9 only applies if you are a consumer who purchased directly from www.razorsbydorco.co.uk before 01 July 2019.

9.1 If you are a consumer, you have a legal right to cancel a Contract during the period set out below in clause 9.3. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens' Advice Bureau or Trading Standards office.

9.2 However, this cancellation right does not apply to Products that have been removed from their packaging, or which have had their packaging opened or tampered with.

9.3 Your legal right to cancel a Contract starts from the date of the Despatch Confirmation (the date on which we email you to confirm our acceptance of your order), which is when the Contract between us is formed. Your deadline for cancelling the Contract then depends on what you have ordered and how it is delivered, as set out in the table below:

Your Contract

End of the cancellation period

Your Contract is for a single Product (which is not delivered in instalments on separate days).

The end date is the end of 14 days after the day on which you receive the Product.

Example: if we provide you with a Despatch Confirmation on 1 January and you receive the Product on 10 January you may cancel at any time between 1 January and the end of the day on 24 January.

Your Contract is for either of the following:

  • A number of one style of Product which is delivered in instalments on separate days.

  • multiple Products which are delivered on separate days.

The end date is 14 days after the day on which you receive the last instalment of the Product or the last of the separate Products ordered.

Example: if we provide you with a Despatch Confirmation on 1 January and you receive the first instalment of your Product or the first of your separate Products on 10 January and the last instalment or last separate Product on 15 January you may cancel in respect of all instalments and any or all of the separate Products at any time between 1 January and the end of the day on 29 January.

9.4 To cancel a Contract, pursuant to your legal right as a consumer to do so, you just need to let us know that you have decided to cancel. The easiest way to do this is to email us at [email protected]. Please include details of your order to help us to identify it. If you send us your cancellation notice by email, then your cancellation is effective from the date you send us the email.

9.5 If you cancel your Contract we will:

(a) refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. See our Returns page for information. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.

(b) refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method). For example, if we offer delivery of a Product within 3-5 days at one cost but you choose to have the Product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option. If you have not paid for delivery then no refund will be made.

(c) make any refunds due to you as soon as possible and in any event within the deadlines indicated below:

(i) if you have received the Product and we have not offered to collect it from you: 14 days after the day on which we receive the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the Product back to us. For information about how to return a Product to us, see clause 9.8;

(ii) if you have not received the Product: 14 days after you inform us of your decision to cancel the Contract.

9.6 If you have returned the Products to us under this clause 9 because they are faulty or mis-described, we will refund the price of the Products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

9.7 We will refund you on the credit card or debit card used by you to pay. If you used vouchers to pay for the Product we may refund you in vouchers.

9.8 If a Product has been delivered to you before you decide to cancel your Contract:

(a) then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. Please see our Returns page for information about how to arrange a return;

(b) unless the Product is faulty or not as described (in this case, see clause 9.6), you will be responsible for the cost of returning the Products to us.

9.9 Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 9 or anything else in these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

Other important terms

18.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

18.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

18.3 This Contract is between you and us. No other person shall have any rights to enforce any of its terms.

18.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

18.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

18.6 If you are a consumer who purchased directly from www.razorsbydorco.co.uk before 01 July 2019, please note that these Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

18.7 If you are a business, a Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

18.8 If you are a business, we both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).

Previous Promotions

25. Free Gift with Purchase Promotions

25.1 Promotional free gifts are only available for specified qualifying orders and during specific promotional periods, whilst stock lasts.

25.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

25.3 Only one gift per order, one order per customer.

25.4 This offer cannot be applied retrospectively to previous orders.

25.5 In the event a customer returns product(s) such that their original purchase no longer qualifies for the free gift, and the free gift is not returned to Dorco, Dorco reserves the right to deduct the value of the gift from the refund owed to the customer.

25.6 Dorco reserves the right to cancel a prize in the event of non-compliance with these terms and conditions.

25.7 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

25.8 Dorco reserves the right, in its absolute discretion, to determine your eligibility.

26. Free Delivery Flash Sale

26.1 Free trial products are excluded from this offer.

26.2 Free delivery does not apply to subscription purchases.

26.3 This offer may not be applied on certain products under promotion.

26.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

27. The Dorco Duo & PACE 6 Plus Shave Gel Kit Offers

27.1 Offers are valid from 1st April 2018 until 30th April 2018.

27.2 These offers cannot be used in conjunction with any voucher or discount other than specified in the promotion.

27.3 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

27.4 All orders are subject to availability.

28. Dorco Kit and PACE 4 FLASH SALE

28.1 Coupon code is valid one-time only per customer.

28.2 Coupon code cannot be used in conjunction with other coupon or discount offers on the website.

28.3 The value of the coupon discount will not be refunded on returns or exchanges.

28.4 The coupon code is valid for one product only. If additional quantities are purchased the normal fee applies.

28.5 Dorco Europe Limited reserves the right to not dispatch additional items that were not charged for.

28.6 Offers are valid from 09:00 (GMT) 20th April 2018 until 09:00 (GMT) 23rd April 2018.

29. May the 4th: PACE 4 is just £4

29.1 Offers are valid from 00:00 4th May 2018 until 23:59 4th May 2018.

29.2 These offers cannot be used in conjunction with any voucher or discount other than specified in the promotion.

29.3 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

29.4 All orders are subject to availability.

30. Lucky Dip PACE 6 Plus / PACE 4 & Dorco EVE 6 FLASH SALE

30.1 One product only per customer. If additional quantities are purchased, the normal fee applies.

30.2 Offer cannot be used in conjunction with other coupon or discount offers on the website.

30.3 Dorco Europe Limited reserves the right to not dispatch additional items that were not charged for.

30.4 Offers are valid from 09:00 (BST) 23rd May 2018 until 23:59 (BST) 25th May 2018.

31. The PACE 6 Plus Shave Gel Kit Offer

31.1 Offer are valid from 28th May 2018 until 31st May 2018.

31.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

31.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

31.4 All orders are subject to availability.

32. The Trial Run Offer

32.1 One product only per customer. If additional quantities are purchased, the normal fee applies.

32.2 Offer is valid from 6th June 2018 until 10th June 2018.

32.3 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

32.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

32.5 All orders are subject to availability.

33. Try it for FREE Offer

33.1 One product only per customer. If additional quantities are purchased, the normal fee applies.

33.2 Offer cannot be used in conjunction with other coupon or discount offers on the website.

33.3 Dorco Europe Limited reserves the right to not dispatch additional items that were not charged for.

33.4 Offer is valid from 09:00 (BST) 7th June 2018 until 23:59 (BST) 30th June 2018

33.5 All orders are subject to availability.

34. Father’s Day Gift Set Offer

34.1 Offer cannot be used in conjunction with other coupon or discount offers on the website.

34.2 Dorco Europe Limited reserves the right to not dispatch additional items that were not charged for.

34.3 Offer is valid from 09:00 (BST) 7th June 2018 until 23:59 (BST) 30th June 2018

34.4 All orders are subject to availability.

35. Dorco Football Kit is just £10

35.1 Offers valid from 09:00 18th June 2018 until 09:00 25th June 2018 and 09:00 25th June 2018 until 09:00 2nd July 2018.

35.2 Paid price will be refunded if product is returned, not the RRP.

35.3 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

35.4 All orders are subject to availability.

36. Free Dorco Shave Gel with every order

36.1 Offer valid from 09:00 22nd June 2018 until 09:00 25th June 2018.

36.2 Paid price will be refunded if product is returned, not the RRP.

36.3 Offer applies to all one-off orders and excludes any other promotions.

36.4 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

36.5 All orders are subject to availability.

37. Free Shipping with every order

37.1 Offer valid from 09:00 29th June 2018 until 09:00 2nd July 2018.

37.2 Offer applies to all one-off orders and excludes any other promotions.

37.3 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

37.4 All orders are subject to availability.

38. Summer Sale: Buy 1, get the same 1 for free on refill cartridge 2 packs

38.1 Customers will be required to add two of the same refill cartridge 2 packs to their basket in order to receive the second pack for free (applies to PACE 4 refill cartridges x 2, PACE 6 Plus refill cartridges x 2, PACE 3 Plus refill cartridges x 2), Dorco EVE 6 refill cartridges x 2). Customers are entitled to purchase a maximum of 10 refill 2 packs per person.

38.2 Offer valid from 11:00 4th July 2018 until 09:00 16th July 2018

38.3 Paid price will be refunded if product is returned, not the RRP.

38.4 Offer applies to all one-off orders and excludes any other promotions.

38.5 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

38.5 All orders are subject to availability.

39. Pick ‘n’ Mix: Buy ANY 3 items from our online store, and get the cheapest for FREE

39.1 Offer valid from 09:00 16th July 2018 until 09:00 23rd July 2018

39.2 Paid price will be refunded if product is returned, not the RRP.

39.3 Offer applies to all one-off orders and excludes any other promotions.

39.4 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

39.5 All orders are subject to availability.

39.6 Offer only valid on orders where total paid is over £10.

40. The Cycle Kit offer

40.1 Offer valid from 24th July 2018 until 31st July 2018.

40.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

40.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

40.4 All orders are subject to availability.

41. The Dorco Kit and The Dorco Kit for Her £5 promotion

41.1 Offer valid from 26th July 2018 until 31st July 2018.

41.2 Paid price will be refunded if product is returned, not the RRP.

41.3 Offer applies to all one-off orders and excludes any other promotions.

41.4 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

41.5 All orders are subject to availability. Limited stock available. Customers are entitled to purchase a maximum of 5 kits per person.

42. The Dorco Kit Blade Bundle £10 promotion

42.1 Offer valid from 3rd August 2018 until 5th August 2018.

42.2 Paid price will be refunded if product is returned.

42.3 Offer applies to all one-off orders and excludes any other promotions.

42.4 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

42.5 All orders are subject to availability.

43. The Festival Kit offer

43.1 Offer valid from 8th August 2018 until 13th August 2018.

43.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

43.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

43.4 All orders are subject to availability.

43.5 First 200 total customers receive a free Dorco Shave gel. Subject to availability.

44. The Duo pack £10 promotion

44.1 Offer valid from 15th August 2018 until 21st August 2018.

44.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

44.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

44.4 All orders are subject to availability.

45. Bank Holiday Bonanza

45.1 Offer valid from 21 August 2018 until 27 August 2018.

45.2 Paid price will be refunded if product is returned, not the RRP.

45.3 Offer applies to all one-off orders and excludes any other promotions.

45.4 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

45.5 All orders are subject to availability.

46. Pay Day Deal

46.1 Offer valid from 28 August 2018 until 31 August 2018.

46.2 Customers are required to add two of the same pack to their basket in order to receive the second pack for FREE.

46.3 Paid price will be refunded if product is returned, not the RRP.

46.4 Offer applies to all one-off orders and excludes any other promotions.

46.5 Dorco reserves the right to withdraw or modify these offers at any time without prior notice and with no liability.

46.7 All orders are subject to availability.

47. Pace 6 Plus Free Trial

47.1 This offer is valid from 24th August 2018 to 31st August 2018.

47.2 This offer only applies on the product: Pace 6 Plus razor (1 handle and 1 blade). Order must be placed at https://www.razorsbydorco.co.uk/pace-6-plus-trial.html

47.3 Delivery is charged at £2.95 per delivery address if the total cost at checkout is less than £10.

47.4 The maximum quantity of Pace 6 Plus free trial set for purchase is 1.

47.5 This offer is valid one-time only per customer.

47.6 Dorco reserves the right, in its absolute discretion, to determine your free trial eligibility.

47.7 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

47.8 The product package might be different from the advertised image. However, the composition of the product will be same (1 handle and 1 replacement blade).

47.9 Approval for future payment is not required for this specific promotion unless customers purchase subscription products with the promotion product.

48. The Dorco University Kit offer

48.1 Offer valid from 3rd September 2018 until 30th September 2018.

48.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

48.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

48.4 All orders are subject to availability.

49. 50% Off PACE and DORCO EVE 6 Flash Sale

49.1 Coupon code is valid one-time only per customer.

49.2 Coupon code cannot be used in conjunction with other coupon or discount offers on the website.

49.3 The value of the coupon discount will not be refunded on returns or exchanges.

49.4 Offer excludes Dorco CLASSIC products and subscriptions.

49.5 Offer is valid from 5pm 31st August 2018 until 00:00 1st September 2018.

50. End of Summer promotion

50.1 Offer valid from 14th September 2018 until 18th September 2018.

50.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

50.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

50.4 All orders are subject to availability.

51. 40% Off all orders - Groupon Sale

51.1 Coupon code is valid one-time only per customer.

51.2 Coupon code cannot be used in conjunction with other coupon or discount offers on the website.

51.3 The value of the coupon discount will not be refunded on returns or exchanges.

51.4 Offer excludes subscriptions / special ongoing promotions: End of Summer Sales and World Gratitude Day.

51.5 Offer is valid from 12:00 14th September to 00:00 21th September 2018.

52. World Gratitude Day promotion

52.1 Offer valid from 20th September 2018 until 24th September 2018.

52.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

52.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

52.4 All orders are subject to availability. There are only 50 sets available for the Dorco Kit for Her.

53. Chuseok Festival Kit promotion

53.1 Offer valid from 24th September 2018 until 1st October 2018.

53.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

53.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

53.4 All orders are subject to availability.

54. Hangul Proclamation Day

54.1 Offer valid from 3rd October 2018 until 15th October 2018

54.2 Customers are only entitled to one free Shave gel per order.

54.3 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

54.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

54.5 All orders are subject to availability.

55. Halloween Kits for Him and Her

55.1 Offer valid from 09:00 to 23:59 on Wednesday 31st October 2018, only

55.2 The first 500 customers who purchase any one of the Halloween Kits will receive one free Dorco 7-blade razor (1 handle and 2 blades)

55.3 Customers may purchase a maximum of 10 of each kit

55.4 This offer cannot be used in conjunction with any voucher or discount, other than specified in the promotion

55.5 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability

55.6 All orders are subject to availability

56. Christmas Kits

56.1 Offer valid from 2 November to 19 December 2018

56.2 Final orders must be made before 23:59 on 19 December 2018 to ensure delivery by Christmas Day

56.3 Customers may purchase a maximum of 10 of each kit

56.4 Customers are entitled to only one free value pack (1H2B) per order (limited stock available)

56.5 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion

56.6 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability

56.7 All orders are subject to availability

57. Black Friday Sale

57.1 Offer valid from 22nd November 2018 until 30th November 2018.

57.2 The 60% offer excludes subscriptions, promotions and the Dorco CLASSIC range. The 60% off applies for the PACE range and Dorco EVE.

57.3 This offer cannot be used in conjunction with any voucher other than specified in the promotion.

57.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

57.5 All orders are subject to availability.

58. Cyber Monday Sale

58.1 Offer valid on 26th November 2018.

58.2 The 65% offer excludes subscriptions, promotions and the Dorco CLASSIC range. The 65% off applies for the PACE range and Dorco EVE.

58.3 This offer cannot be used in conjunction with any voucher other than specified in the promotion.

58.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

58.5 All orders are subject to availability.

59. December Deal – 60% discount

59.1 Offer valid from 3rd December 2018 until 6th January 2019.

59.2 The 60% offer excludes subscriptions, promotions and the Dorco CLASSIC range. The 60% off applies for the PACE range.

59.3 This offer cannot be used in conjunction with any voucher other than specified in the promotion.

59.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

59.5 All orders are subject to availability.

60. January Sale – 65% Discount

60.1 Offer valid from 9th January until 31st January 2019.

60.2 The 65% offer excludes subscriptions and existing promotions.

60.3 This offer cannot be used in conjunction with any voucher other than specified in the promotion.

60.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

60.5 All orders are subject to availability.

61. Refer a friend – Get £5 off

61.1 Offer excludes subscriptions and existing promotions.

61.2 This offer cannot be used in conjunction with any voucher other than specified in the promotion.

61.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

61.4 All orders are subject to availability.

62. Month of Love promotion

62.1 Offer valid from 4 February to 28 February 2019.

62.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

62.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

62.4 All orders are subject to availability.

63. PACE 4 Shave Gel Kit / Dorco EVE 6 value pack x 10 for £10

63.1 These offers cannot be used in conjunction with any voucher or discount other than specified in the promotion.

63.2 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

63.3 All orders are subject to availability.

63. 64. Free Shipping promotion

64.1 Offer valid from 27 February to 28 February 2019.

64.2 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

64.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

64.4 All orders are subject to availability.

65. PACE 6 Plus 12 months pack promotion

65.1 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

65.2 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

65.3 All orders are subject to availability.

66. Spring Kits

66.1 Customers may order a maximum of 10 of each kit per order. 2 free disposables will be included per order, not per kit.

66.2 These offers cannot be used in conjunction with any voucher or discount other than specified in the promotion.

66.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

66.4 All orders are subject to availability.

66.5 Paid price will be refunded if product is returned, not the RRP.

66.6 Packaging may vary depending on stock availability.

67. Trial Run Offer

67.1 Offer entitles customer to purchase either the PACE 6 Plus (1H1B) or Dorco EVE 6 (1H1B) for £0 + £2.95 shipping.

67.2 One product only per customer. If additional quantities are purchased, the normal product fee applies.

67.3 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

67.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

67.5 All orders are subject to availability.

68. Special Email Offer

68.1 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

68.2 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

68.3 All orders are subject to availability.

69. 3 for 2 April Offer

69.1 Offer valid until 30 April 2019.

69.2 The lowest priced item will be discounted.

69.3 No voucher codes, subscriptions or other promotions can be used in combination with this offer.

69.4 Offer is site wide.

69.5 Max 10 items per person per product can be purchased.

69.6 No refund will be given for items which haven’t been paid for.

69.7 Delivery charge of £2.95 applies for orders under £10.

69.8 Offer can be amended any time at the discretion of Dorco.

69.9 All orders placed in April will include 2 free disposable razors per order.

70. 2 FREE disposable razors offer

70.1 Offer valid until 30 April 2019.

70.2 Offer entitles customers to receive 2 free disposable razors per order, not per product.

70.3 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

70.4 All orders are subject to availability.

70.5 Paid price will be refunded if product is returned, not the RRP.

70.6 Customers are not entitled to select the type of disposable razor received.

23. May Special promotion

23.1 Offer valid until 31 May 2019.

23.2 Offer entitles customers to receive 4 FREE disposables per order.

23.3 All free items are subject to availability until stocks last.

23.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

23.5 Paid price will be refunded if product is returned, not the RRP.

23.6 Offer is valid for selected products only.

23.7 No voucher codes, subscriptions or other promotions can be used in combination with this offer.

Active Promotions

21. Pace 6 Plus Free Trial Set Event

21.1 This offer is valid from 23rd November till stocks last. (First 500 customers only)

21.2 This offer only applies on the product: Pace 6 Plus razor (1 handle and 1 blade) in a blister package. Order must be placed at https://www.razorsbydorco.co.uk/pace-6-plus-razor-1h1b

21.3 Delivery is charged at £2.95 per delivery address if the total cost at checkout is less than £10.

21.4 The maximum quantity of Pace 6 Plus free trial set for purchase is 1.

21.5 This offer is valid one-time only per customer.

21.6 Dorco reserves the right, in its absolute discretion, to determine your free trial eligibility.

21.7 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

21.8 The product package might be different from the advertised image. However, the composition of the product will be same (1 handle and 1 replacement blade).

21.9 Approval for future payment is not required for this specific promotion unless customers purchase subscription products with the promotion product.

22. Coupon Code Usage

22.1 Coupon code is valid one-time only per customer.

22.2 Coupon code cannot be used in conjunction with other coupon or discount offers on the website.

22.3 The value of the coupon discount will not be refunded on returns or exchanges.

24. 12 months pack promotion

24.1 This offer cannot be used in conjunction with any voucher or discount other than specified in the promotion.

24.2 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

24.3 All orders are subject to availability.

24.4 The value of the coupon discount will not be refunded on returns or exchanges.

24.5 A maximum of 10 items can be purchased.

25. Flash Sale promotion

25.1 Offer valid until 30 June 2019.

25.2 Orders made before 17 June receive 1 FREE trial PACE 6 Plus per order.

25.3 All free items are subject to availability until stocks last.

25.4 Dorco reserves the right to withdraw or modify this offer at any time without prior notice and with no liability.

25.5 Paid price will be refunded if product is returned, not the RRP.

25.6 Offer is valid for selected products only.

25.7 No voucher codes, subscriptions or other promotions can be used in combination with this offer.

Website use

Please read the following terms carefully and keep a copy for your information.

We amend these Terms from time to time as set out in clause 8. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

These Terms were most recently updated on 01 July 2019.

Other applicable terms

These terms of use must be read alongside the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookies Policy, which sets out information about the cookies on our site.

If you purchased goods from our site before 01 July 2019, our Terms and conditions of sale will apply to sales.

Information about us

www.razorsbydorco.co.uk is a site operated by Dorco Europe Limited ("We"). We are registered in England and Wales under company number 07286576 and have our registered office at Neville House, 55 Eden Street, Kingston Upon Thames, KT1 1BW. Our VAT number is165866172.

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is directed to people residing in the United Kingdom. We may limit the availability of our site or any product described on our site to any person or geographic area at any time.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.

You must not modify the content on our site nor may you use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We are the legal or beneficial owners of a number of registered trademarks in relation to the name of our business and our products. The process of trademark registration gives us a monopoly right to use the mark for our chosen products and services and we do not give anyone using the site general permission to use any of our marks (including logos/devices) without our express written consent. If you wish to tag our trademarks or use them for any purposes then please contact us at our registered office address and we will consider your request.

No reliance on information

The content on our site is provided for general information only.

We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which are set out in our Terms of Sale.

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms.
  • Bulletin boards.
  • Testimonials

(interactive services).

Where we do provide any interactive service, we will provide clear information to you about whether it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards and grant of copyright licence

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

You warrant that any contribution you make complies with these standards, and you will be liable to us and must indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us an unfettered, free of charge, perpetual licence to use, adapt, store, modify, copy and reproduce that content and to distribute it or make it available to third parties, as we see fit.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out above.

The views expressed by other users on our site do not represent our views or values.

You are solely responsible for securing and backing up your content.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with these terms of use.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Breaches Suspension and termination

We will determine, in our discretion, whether there has been a breach of these terms of use. When a breach has occurred, we may take such action as we deem appropriate.

Failure to comply with these terms of use may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact us

To contact us, please email [email protected]

Thank you for visiting our site.